Books

CONFLICTS: A Better Way to Resolve Them

The usual negotiating methods in the West are compromise and consensus.

Compromise suggests that both sides give up something in order to gain something

Consensus means staying with that part of the proposal on which everyone is agreed - the lowest common denominator. 

Edward de Bono puts forward an approach that involves making a map of the conflict 'terrain' and then using lateral thinking to generate alternative solutions.

Here is a refreshing new approach you can use to settle disputes of any kind. You simply put Dr de Bono's concept of "triangular thinking" to work. There are only three roads to conflict resolution: fight/litigate, negotiate/bargain and design a solution.The design approach demands looking at the situation from the viewpoint of the third party. This third party is neither judge nor negotiator but a creative designer.