MESSAGE FOR WEEK BEGINNING 26th May 2003

Paris, Charles de Galle If you cannot run an airport why should anyone believe you can run a country - let alone advise the world on what should be done. In a previous message I mentioned the disaster of Sao Paolo airport. Paris, Charles de Gaulle, Terminal 1 is also pretty bad. There are also, usually, long queues for immigration - even for EU passengers. The toilets are very poor and usualyy out of service.

It might make sense to have an 'International Service' body which could issue fines for poor service and poor organisation. Of course there would be no way of collecting the fines but a web site could list the accumulated fines.

Tourism to France is down and there is a campaign to get more smiles from waiters etc. Competence at the airport is even more important.

'WHY SO STUPID? How the human race has never really learned to think'. Obtainable from the publisher:
Tel: +353 1 278 5090
e-mail: blackhall@eircome.net

Edward de Bono nmt
21st May 2003
Venice